Health and Safety Mobile Learning Platform

Despite the difficulties of Covid-19, Right Track Training can now offer learners and organisations the chance to continue training remotely through our new online mobile learning platform.

Users can now access a catalogue of health and safety training courses which can be created specifically for an organisation, task or learner.

Sending staff to training centres or having external training instructors entering the working environment have been challenges that are creating knowledge gaps in the workplace. Now, we can offer a simple and affordable solution with our mobile based learning platform.

Bespoke training courses or simple off the shelf courses can now be delivered via mobile phone. The platform is simple to use and gives the learner a new immersive and engaging experience. Interactive features such as swipe questions, image identification and embedded videos add to the learning experience.

We can now offer a full range of health and safety training courses that can be delivered straight to your mobile phone. Courses can even be used as blended learning for on-the-job training or as stand-alone courses that can be completed in the users own time.

Bespoke courses can also be created to suite your organisation, tasks or learners and all courses can be completely white labelled with your company logo.

Instead of offering the usual ‘off the shelf’ training, why not create courses which are specific to you? Ensure your employees are understanding specific tasks and safety requirements in their working environment by creating courses that they can relate to.

Follow their engagement and progress by logging in and checking to ensure staff are completing the training and to identify if there are any knowledge gaps.

For as little as £300 per month your organisation could have its very own bespoke training platform. This will allow you to create

 specific courses for your staff, monitor and review the training and skill levels and save time and money on the downtime from sending staff on training courses. Set your own training objectives and desired outcomes and implement them on the job with the mobile online platform. Staff will always have the training they need in the palm of their hand.

  • Onboarding for new staff
  • Site specific training
  • Health and Safety standards
  • Safety awareness courses
  • Site rules and regulations
  • Changes to systems

These are just some of the courses we have created for customers and organisations. For more information get in touch and we will be happy to set up some test accounts.

Contact us today! –

Join the E-Learning Community

Why you or your business should be logging in and joining the E-Learning Community. 

Training is essential, we all need it at some point in our careers or lives. Whether it be a simple refresher on a subject that you are already familiar with or the daunting task of having to learn a completely new skill, we all need training. 

For businesses, training is vital to ensure staff, management and above are all trained and competent in their specific tasks. Businesses need to ensure that all machinery and pant are being used safely and correctly, staff are familiar with their job and how to work safely and effectively and training improves levels of competency within the workforce. For individuals, training can improve someones knowledge on a task or subject, make an individual more attractive to an employer or ensure personal safety when working. 

We all have some sort of requirement for training but sometimes training can be a hassle. Businesses have to dedicate time to staff who require training, they need to arrange for a trainer to conduct the training, they might need to find a location out with the working environment or send staff to a training centre. The cost of all this can very quickly add up. For individuals, training is a personal expense unless there are training funds available, training courses can also be intimidating for people who are unfamiliar with the subject they are training on.  

Although there is no direct replacement for ‘hands on’ training, there are alternatives. Online Training Courses have become a very popular and successful way to train staff or individuals on a much more affordable level. Businesses can now set up Online Training Accounts and add as many members of staff as they wish. Each member of staff will be given their own personal login details and will be able to work through all of the selected training courses available to them. Employers can monitor their progress and will have on record all of their online training achievements and certificates. Staff members and individuals can work through the courses at their own pace in their own time or dedicated time during their working day. The courses are much more affordable as well with prices starting at as low as £35 per learning account. 

E-Learning has become increasingly popular throughout many different sectors including the care home, child care, hospitality and health & safety industries. Employers are now encouraging Continual Professional Development for their employees to ensure that all staff members are qualified and trained for their specific working environments. Employees can complete the training courses from home or work and at their own pace. Individuals now have access to thousands of training courses that may have once been inaccessible to them. Browsing through all of the courses available to use ensures that the training course selected is exactly what the learner requires. 

The online training courses use interactive videos and easy to follow instructions. Learners have the option to watch the videos as many times as they need and are able to review their answers before submitting them. With remote login, this allows users to access their account through multiple devices. Full technical support is available if there are difficulties during the learning courses. 

If you are interested in trying out some of the Right Track Training Online Training Courses then why not sign up for a FREE TRIAL first? Check out all of our E-Learning Online Training Courses available and select what you would like to learn. If you are a business and wish to set up a Business Account with us then sign up HERE or contact us for more details and we would be happy to help. 

Join the E-Learning Community today and expand your knowledge for tomorrow.  


8 Things you should do in an emergency

Emergency Response Officer Training


What is an emergency?

I quite enjoy asking my groups this question and hearing their responses. We all have our own perception on what actually constitutes a real life emergency. During my courses, being able to define an emergency isn’t my main concern, it’s how the trainees can deal with the situation that I want to see.

The full definition of an emergency is:

“A Situation requiring urgent assistance, poses an immediate threat to life, health, property or environment. Has already caused loss of life, health detriments, property damage or environmental damage. Has a high probability of escalating to cause immediate danger to life, health property, and the environment.”

As mentioned above, I wont teach people on how to memorise the meaning of an emergency, i’ll tech them how to deal with one. Our new Emergency Response Officer Training course is designed exactly for that. In this course, delegates are taught exactly what to do and how to react in a full scale emergency. Whether it’s an environmental emergency, fire or terrorist attack, the Emergency Response Officer will be trained on exactly how to deal with the situation.

These 8 responsibilities are what I would expect from a fully trained ERO in an emergency situation –

Identify the incident

As soon as the emergency has happened or is still on going, there will be a lot of confusion and panic. Whilst the number one priority is always safety, the dedicated ERO should try to identify what is happening or what has happened. The clearer the information that we have on what the emergency is, the better information we can relay onto the appropriate emergency services.

Assess the situation

The first thing to remember before and during the assessment of any situation is safety. Our own safety as well as the others around us. The ERO is taught to identify the hazards, assess the risk, eliminate the risk and always consider the changing of circumstances. From this assessment, clearer decisions can be made. It is advised that these points are noted down or logged for reporting to emergency services.

Report findings

Once the ERO has established what the situation is, it is important to get this information reported as quickly as possible. Reporting the findings to other members of staff, management, control room or the emergency services. Setting clear communication channels is vital in this moment. Phone systems might be down, cellular signals may have dropped in a large scale event and there is expected to be large amount panic in the close vicinity. Being prepared with several communication channels is important. The use of log books is encouraged for keeping on top of the information being given or receiving.

Contact the emergency services

When contacting the emergency services, it is vital that all the necessary information is given as clearly as possible. Identify yourself and your role to them, in a situation like a terrorist attack, the emergency services need as much intelligence as they can get. If you are the dedicated ERO for the building, location or event then you will have a better understanding of the surrounding area. From your identification and assessment of the situation, you will have more knowledge on what the emergency is, if there are casualties, what type of casualties there are, best access points to the area and what hazards they might face e.g. gas leak or active knife attacker.

Control access and egress

In a busy event or building, ensuring everyone can get out safely without causing more harm or injury to themselves or others is extremely important. It is also vital that the emergency services have a clear entry and exit to the buildings as well. If there is a mass evacuation through the main entrance to a building then it will be extremely difficult for emergency service crews to enter that building through that entrance. In most circumstances, there is an evacuation protocol. Practice this regularly and identify areas that could be improved. Seek the advice from the local authorities to help on this matter. The information they give you will be key to ensuring that in an emergency, everyone can get out as quickly and as safely as possible.

Location and description of event

As mentioned above, the information that is given to the emergency services is vital. When giving the location, try to be as specific as possible. Having hard copies of building diagrams can help with this. Building schematics can help identify the exact location of the incident and can help direct the specific services to that area. Use descriptions if unsure of the exact location, landmarks can help. If you are in an area that you are completely unsure of then the mobile phone app OS Locate is a great tool for identifying your precise location using your coordinates.  when describing the event, only tell the emergency services exactly what you know for certain. In a panic situation, it is very difficult to establish exactly what has happened from other peoples accounts. Don’t guess what could have happened only tell them exactly what you have found from the identification and assessment of the situation.

Initial briefing

It is important to have emergency protocols and documents in place such as; Emergency Plan, Crisis Management Plan, Business Continuity Plan, log books and first aid/health and safety files. During the initial briefing, referring to certain documents and protocols that staff are aware of will help ensure everyone knows what to do. When briefing the emergency services, give as much information as possible in a clear and organised manor. During the reporting and assessing of the incident, it can be helpful to keep a log of events with rough timings on them. This will help and ensure that no information is left out. When briefing or talking to the public, be honest and direct, show authority in a calming manner but do not encourage further panic.

Assist victims/witnesses/emergency services

Emergency Response Officers have a duty of care when they are working. Whilst expressing that duty of care, their own safety is vital. ERO’s are taught that before assisting victims or witnesses, the area is completely safe from any further danger. Once this has been established, then they can assist victims by using accepted first aid practices. During a situation like an explosion or active attacker, the wounds and injuries people sustain can be catastrophic. An ERO is taught how to deal with and manage these types of wounds as well as basic life support. When speaking to witnesses it is important to get the key pieces of information; what happened, who was involved, how many, when did it happen and where did it happen? Open ended questions allow you to get the exact information you need. Comparing witness statements together can also give a clearer picture of the incident. Finally, when assisting the emergency services, do as you are told. If they tell you to leave the area immediately then do so. As much as we would like to help them, they are the trained professionals and having people hanging around can cause more problems. Do what they say and always cooperate.

These are just some points that are taught throughout the 2 day accredited Emergency Response Officer training course that Right Track Training are now delivering. This course is ideal for anyone working within the security or events sectors. If you would like any information or to find out when our next course is then feel free to contact us. 


7 Reasons why training helps everyone


Why Training Helps Everyone

Training plays a vital role in every walk of life. As an instructor I am training new delegates every day, teaching people new skills or helping them develop on what they already know. Training doesn’t have to be conducted by a professional instructor every time, sometimes the best form of training can be coaching from a mentor or a senior figure at work. The benefits of training are too long to be able to list them but here are just 7 simple reasons why training can help everyone;

  1. Training develops us as people

The old saying – ‘You learn something new every day’ is very true. In today’s world, learning something new has become extremely easy. We can watch online tutorials for almost everything, sign up to open universities, watch online seminars or attend training courses. The more training we do, the further we are able to develop our skill sets and personal portfolios. What we learn can influence us on what we do and how we act.

  1. Training inspires us

In many cases, learning new skills or developing the skills we already have can become valuable to us personally. If a trainee is now perceived as being more qualified in an area that they have been trained on they will have a new sense of achievement and pride at being able to accomplish a new skill. As well as this, self-assurance at being able to develop existing knowledge already on a particular subject.

  1. Training gives confidence

Often, I see delegates that are more than capable of performing a specific task within the working environment, they just don’t have the self-belief to go and do it. Training allows the learner to establish where they might struggle and work on a task or subject until they are competent enough to take themselves out of the training environment. Sometimes a little bit of extra training can work wonders with a person’s confidence.

  1. Training is a great incentive

Many people will find themselves stuck in a rut at work and wish they could move further within their profession. Unfortunately for them, they can’t continue to move their career forward unless they are qualified. As an employer, rewarding staff members with training can be extremely valuable as they will see themselves as being worth the time and money that has been invested into them as a result of their good working performances.

  1. Training others helps us

As an instructor, I take great satisfaction in watching a trainee learn a new skill that I have taught them. Helping others develop a new skill can give us an enormous sense of purpose as well as keeping us mentally stimulated. At the same time this reassures ourselves on our own knowledge within that area.

  1. Training ensures standards

If someone has been trained to a certain standard then we know that their skill set should be to a level that we can recognise. In the same way that we know if someone hasn’t been trained to a specific standard then they are likely unable to complete a certain task or job (and shouldn’t be expected to either). For most of our training, there is an accredited stamp of approval and certification to show that the person has attended and completed a level of training that reaches a specific standard. This is a great assurance for employers as they will have peace of mind that their staff are qualified to conduct their duties safely and correctly.

  1. Training is an investment

Although there are very few training courses that are free of charge and the more specialist the training, the more expensive it can be. Training is an investment and will add value to yourself, workforce or business. By ensuring that staff are trained correctly on specific machinery or on Health and Safety in the workplace, this will cut down on costly mistakes as well as accidents at work. Training also improves a person’s skill set and having these new skills can help them further their career and potentially earn more money.

To fond out more about our training courses then request a quote for your business and we will be happy to help.

Edinburgh Evening First Aid Classes


First Aid at Work Evening Courses

First Aid at Work is a must for every employer as well as a skill that can be very useful for individuals who wish to learn life saving skills.

With the demand for First Aid courses in Edinburgh so high, Right Track Training are now offering Emergency First Aid at Work evening classes for groups of people interested in gaining fully certificated and accredited First Aid training.

Cost effective and flexible training times

The Emergency First Aid at Work evening classes are run over 2 evenings between the hours of 6pm and 9pm. The courses are available to anyone who is interested in gaining an Emergency First Aid at work certificate. Prices for these courses are as low as £35 per person!

A relaxed atmosphere for candidates to learn and practice the important First Aid skills that are vital in any emergency situation.

Emergency First Aid at Work is the most basic accredited and recognised first aid requirement for employers. Although the 3 day First Aid at Work certificate is recommended, the Emergency First Aid at Work qualification is perfect for people in low risk working environments.

Many employers may struggle to lose members of staff for a full day for training courses, this is why the new Emergency First Aid at Work evening courses have been so successful in Edinburgh.

If you would like to enquire about when our next Emergency First Aid at Work Edinburgh Evening Courses are then give us a call – 0330 022 0680 – email us – or complete one of our online booking forms.

This course is perfect for anyone who would like to gain an accredited certificate in Emergency First Aid at Work, employers who would like more staff training, students and anyone who would like to learn more about the basic and simple First Aid skills that we teach.

What is The Importance of Defibrillators?

What is Cardiac Arrest?

Every year there are around 60,000 out of hospital cardiac arrests in the UK. Unfortunately, just under half of the people who suffer a cardiac arrest will die. What does ‘Cardiac Arrest’ actually mean? According to the British Heart Foundation, “A cardiac arrest happens when your heart stops pumping blood around your body.”. When this happens, we only have a very short time to react. The reaction that you give could be the difference between someone living or dying.

During a cardiac arrest the casualty will only have around 4-5 minutes of oxygen circulating around their body. During this short time, the casualties body will slowly start to shut itself down, as blood flowing into the brain and other vital organs will be reduced and then stopped. This is why what we do within this 4-5 minute time period is vital.

Increase survival by 60-70%

For every minute without CPR or defibrillation, the casualties survival rate will reduce by 7-10%. The importance of CPR is to keep the casualties blood pumping to the vital organs which will keep them alive until the emergency services arrive. The survival rates for CPR alone are just 6%, Defibrillator Training however, if a defibrillator is used within the first 3 minutes of cardiac arrest the casualties chances of survival will rise to 60-70%.

With these statistics, it is no wonder that more and more defibrillators are being brought into public areas as well as working environments. Golf clubs, community centres, schools, sports centres, train stations and shopping centres are all places that are now providing public AEDs (automated external defibrillator). Many rural communities are also providing public access to defibrillators which are located in easily accessible locations within small towns and villages.

Who can use a defibrillator?

Although training is advised and available on how to use an AED, they are very straight forward and user friendly. Many of the different makes and models will provide a simple picture guide as instructions and all of them will give direct instructions through audio speakers built into the machine. Not only should these devises be readily accessed by anyone who is in need but they should also be easy to use.

Watch this short video to see exactly how easy it is to use a defibrillator.

Training can be provided on how to use a defibrillator for any businesses or centres that have recently purchased an AED for their premises. Although they can be easy to use and very user friendly it is always advised that anyone who is working in an area that could use a defibrillator should be trained on how to use one. These basic skills can make the difference between a casualty living or dying.

Sign up to one of our AED half day training courses now or contact us for any more information. 

Do YOU Have What it Takes to Save a Life?

Would you save a life or stand back and watch someone die?

This seems like a pretty silly question but unfortunately, recent studies have shown that up to 60% of accident related deaths in the UK could have been prevented if basic first aid had been given.

The study carried out by The British Red Cross and The University of Manchester also found that while 93% of people would phone 999, just half would choose not to carry out any form of first aid whilst waiting for the emergency services to arrive.

accident-sceneIt has been proved that in the crucial time between an accident happening and the emergency services arriving, the most basic first aid could make the difference between a casualty living or dying.

Joe Mulligan, head of first aid at The British Red Cross commented on these findings –

“Sadly in the majority of deaths we looked at, the simplest interventions could have helped keep someone alive until they got to hospital.” He continued to explain that although it was good that people were calling 999 “After calling 999 we want people to then do something in those crucial minutes before the ambulance arrives. Every person needs to recognise that in an emergency, you are part of the ‘chain of survival’.”

What can YOU do to save a life?

In a case of accidental injury or trauma, The British Red Cross have identified that placing a casualty that is unconscious/unresponsive on their side and tilting their head to open the airway or applying direct pressure to a moderate to major bleeding wound for casualties with traumas could be enough to save their life.

These very basic but simple first aid treatments could be enough for anyone to save a casualties life. By simply placing someone in the recovery position or applying pressure to a wound until the emergency services arrive, you could have done enough to keep someone alive until professional treatment can be given.

Anyone can learn these simple skills by attending a simple and basic first aid course